Tailored Solution Helps Energy, Sustainability and Auditing
At FMSA we understand that our commercial customers’ buildings can hold certifications with Cleaning Accountability Framework, for compliance with Australian cleaner labour standards and NABERS, for energy efficiency, water usage, waste management and indoor environment quality of a building or tenancy and its impact on the environment.
Both ratings can determine whether a building is tenanted or remains vacant.
Our Challenge
FMSA customers demand a cleaning partner who offers a direct employment model with stringent auditing systems, procedures and training built-in to their operational model.
Our commercial customers require safe and hygienic working environments for office workers and tenants – without high levels of cleanliness and building maintenance our commercial customers can experience declines in tenancy, tenant complaints or breaches in legislation or regulations.
Our Solution
At FMSA our focus is on truly partnering with our customers to solve their greatest challenges - through partnering we build strong relationships.
Our solutions for our commercial customers extends beyond our auditing program.
At a FMSA commercial customer facility in Sydney’s West we developed in-depth knowledge of the site to identify initiatives which could be implemented quickly to improve waste and energy practices.
FMSA improved waste management at our customers’ offices by removing all single-use bins – replacing them with a centralised bin depository for best practice in waste management.
Our solution meant the office maintained high ratings in waste management audits conducted by building management. We also contributed to positive staff health and wellness with staff walking to bin repositories.
FMSA staff further identified an option to introduce two-tiered lighting during our professional cleaning service. After due diligence and consultation, management introduced a two-tiered lighting system. When office workers were working the lights remained at full strength; when our cleaning staff operated after-hours the lights were on energy reserve.
Our recommendations improved the overall energy and sustainability rating performance for our customers.
We are Quality Certified
FMSA is quality service certified. Our certifications underpin our operations and service delivery ensuring a high standard in customer service.